![]() As of now, all students in the class will continue to share the same password. WRDS Class Accounts are special accounts set-up for student usage that is associated with a specific class. WRDS Class Accounts will not require two-factor authentication at this time. Top of Section Are Class Accounts required to enroll with Duo? Please add or manage your devices according to the Duo guide to adding or managing devices after enrollment. Top of Section I have a new phone, how do I log in with DUO? Next, verify that you are connected to a reliable Wi-Fi or cellular connection, as a weak connection can delay or interrupt a push notification. Please check the settings on your smartphone to ensure that the Duo Mobile app has notifications enabled. Top of Section I’m not getting the Duo push? As a courtesy, WRDS users may utilize a bypass code only twice per year. Please contact WRDS Support to obtain a bypass code. If you do not have a smartphone, you can still register with Duo by selecting the "Phone number" option to receive a text message with the SMS passcode or an automated phone call to a landline. Top of Section I don’t have a smartphone how do I complete 2FA? Top of Section What if I don’t have the Duo mobile app? *Tip: Type your email into the form instead of copy/paste to ensure there are no hidden spaces in your email address, which would impede email delivery. ![]() Verify your WRDS username or reset a forgotten password here. Top of Section What if I forgot my WRDS username/ password? This second factor of authentication is separate and independent from your username and password - Duo never sees your password. With Duo Push, you'll be alerted right away (on your phone) if someone is trying to log in as you. Two-factor authentication adds a second layer of security, keeping your account secure even if your password is compromised. They can often be stolen, guessed, or hacked - you might not even know someone is accessing your account. Passwords are increasingly easy to compromise. ![]() Verifying your identity using a second factor (such as your phone or another mobile device) prevents anyone but you from logging in, even if they know your password. Two-Factor Authentication (2FA) adds a second layer of security to your online accounts. Still not receiving Pushes after these steps? Contact the Technology Service Desk to get Duo support.Two-Factor Authentication (2FA) by Duo for Wharton Research Data Services What is Two-Factor Authentication? You can find instructions on how to Reactivate Duo Mobile in the Restoring Duo article. The Duo app may not have synced correctly with your Duck ID account.
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